Thursday, September 06, 2012

Pogo's Place Books is Back!

Pogo's Place Books

is

BACK!

It is still a work in process but we're back online and ready to serve our loyal customers.

You can see the new site at www.pogosplacebooks.com. It is still a work in process for both us and the provider BookStoreKit.  

We're excited about once again having control over our own website.

As before, shipping is free in the US via Media Mail.  

Please come visit us!



Monday, July 16, 2012

A New Era - Part Two

Our online shop, Pogo's Place Books, is no more.

As we previously reported, we were dealt a near-fatal blow by the credit card industry and our online shop provider.  With the only credit card options available being PayPal and Google Wallet, we elected Option C - closing our online shop.

We originally reported that our books would be available for purchase at Biblio.com but during the implementation we determined we could better serve you by selling through IOBAbooks. You can learn more about IOBA - Independent Online Booksellers Association and IOBAbooks here.
 
Pogo'sPlaceBooks.com  and any links lurking out on the web will route you to Pogo's Place
As of today, it is still a work in process but we do have a listing of each book available for sale and a link to its listing on IOBAbooks where you can purchase the book.

As we did with Pogo's Place Books, shipping via Media Mail within the USA is free. 

We'll be back with more reports as we make progress.

We apologize for any inconvenience but look forward to seeing you soon at Pogo's Place.

Wednesday, July 04, 2012

A New Era

Our online shop, Pogo's Place Books, is no more.

Our reopening after our move from Texas to the hilltop in Pennsylvania has been slow but we do have some books online and we have been selling to our customers.

Recently, however, we were dealt a near-fatal blow by the credit card industry and our online shop provider. 

Protection of your credit card information is an industry-wide priority.  The good folks who provided our online shopping experience weren't in compliance and they apparently aren't going to be anytime soon.  (There is a soap opera quality sub-plot to this tale but we're not going there.) Our option was to stay open offering payment through PayPal or Google Wallet or close.  We elected to close.

Our solution is NOT pretty but we hope you'll find it efficient.  It is NOT completely up and running today but we hope it will be soon.  Pogo's Place Books  and any links lurking out on the web will route you to Pogo's Place.

  • Follow the link at Pogo's Place to our books on Biblio.com. Biblio.com is a full-service site representing many independent booksellers.  You will initially be routed to only our listings at Biblio but once there you'll be free to add items from multiple, independent sellers to your shopping cart.  Secure payment is available through all the usual methods.  

We apologize for any inconvenience but look forward to seeing you soon at Pogo's Place.



Friday, September 09, 2011

Something New - Part II

Free shipping in the US via Standard USPS Service is a nice thing but what if you need the item quicker.

We have elected to apply a "courtesy adjustment" to Priority Mail rates also.  The Postal Service has made Priority Mail options complex.  We've decided that their relatively new Regional Rate boxes will best serve our customers.

Package weight is a factor, but a minor factor, so the rate charged is based strictly on distance i.e.  postal zones. 

Setting up anything new like this usually brings out the best of computer glitches.  If anything seems strange, let us know.

Thursday, September 01, 2011

Something New in September

To celebrate our new home and September, we are pleased to announce that we are now offering free shipping via USPS Standard Service on all orders shipping to addresses within the U.S.

Typical delivery is 5 to 14 business days!


Enjoy!


Tuesday, August 16, 2011

The Veterans Administration - Bureaucracy for the Sake of Bureaucracy

I intended that my first visit with you after arriving at our “Forever Home” would share some of the joys of remodeling and country living and how much I missed Pogo’s Place Books during our relocation adventures.

Instead, I’m arriving with one more example of our country going to hell in a hand basket – a VERY SMALL hand basket.

Through Charlie Annenberg's wonderful Dog Bless You, I became aware of Luis Carlos Montalván and Tuesday, "the Golden Retriever who saved him", a story Luis tells in his book Until Tuesday: a Wounded Warrior and the Golden Retriever Who Saved Him. I must admit that I haven't read Until Tuesday - I'm just not ready for Luis' pain but I have read Luis' reports of day-to-day life with Tuesday.  A New York City bus driver refusing to allow them to board because Tuesday didn't have the right harness i.e. the type of harness used by guide dogs for the blind. As you can imagine, there are also local restaurants and stores that don't want service dogs on the premises and give them a hard time.  BUT THE VETERANS ADMINISTRATION! ! !
You thought the Americans with Disabilities Act (ADA) put all this to bed.  Wrong!  The Veterans Affairs and Defense departments don’t have to abide by ADA rules. VA operates on rules dating to 1994 that allow only seeing-eye dogs into VA facilities, but allow case-by-case access for other types of service dogs.

Here is the official report of former Capt. Montalván's visit to the Manhattan VA to pick up his prescriptions.
From: XXX
To: Luis Montalvan
Subject: Documentation of DOD Police assault
Date: Thu, 11 Aug 2011 10:49:33 -0400


LOCAL TITLE: NURS: PRIMARY CARE OPT NOTE
STANDARD TITLE: PRIMARY CARE NURSING OUTPATIENT NOTE
DATE OF NOTE: AUG 11, 2011@09:50
ENTRY DATE: AUG 11, 2011@09:51:33
AUTHOR: BELMONT, MARY EXP COSIGNER:
URGENCY: STATUS: COMPLETED

The following is a statement of an incident occurring on August 10, 2011 at approximately 1500 hours:

Veteran requested assistance following an assault by DOD Police Officers while waiting for medicine prescription refill in facility ground floor, Area B. According to Veteran and two employee witnesses, this Veteran was told by a DOD VA Police Officer to "leave the hospital" because his service dog, Tuesday, "did not have VA identification." This dog was, in fact, the first dog given the designation of "Service Dog" for a sighted Veteran through a special act of Congress.

The Veteran explained that the dog was clearly wearing the proper identication (sic) halter showing "Service Dog" and that none other was necessary. He asked the police officers to wait until he received his medicine before proceeding any further.

The officer returned with six other officers and Luis was again told to leave. The supervising officer was overheard to say "You know what you have to do" directing the police to forceably (sic) place Luis under arrest.

The Veteran was pushed to the ground, an officer knelt on the Veteran's back with one knee while handcuffs were applied. When told to stand, the Veteran responded "I cannot. I am disabled." The Veteran who uses a cane to walk was forceably (sic) pulled upright from the ground, taken to the first floor and placed in the Police holding cell. The service dog, Tuesday, was not allowed entry into the holding cell but was, instead, secured on a short leash outside of the locked room.

I was asked by Dr. Curt Dill, Chief, Emergency Services, to go to the Police holding cell to vouch for the Veteran, having been his OEF/OIF Case Manager from October 2009 through July 2011. I explained the importance of not separating the Veteran from the service dog to the police officer and was eventually allowed to enter the cell with the dog and Dr. Dill; we were then joined by Dr. Marion Eakin, psychiatrist. Dr. Eakin went to the Pharmacy to obtain the Veteran's medicines and rejoined us.

The Veteran had several new injuries to his skin including swollen, red wrists where the handcuffs had been applied, two open wounds on the right leg where the Veteran has a surgical scar and a scrap (sic) on his upper arm. Additionally, he was experiencing severe pain in his back, arms and legs.

The Veteran was released with an official citation for "disorderly conduct" and was accompanied by me to my office where he refreshed himself and his service dog before leaving at 1630 hours. Two employee witnesses came forward to validate that the Veteran was "handled roughly even though he was not resisting arrest."

/es/ MARY BELMONT, RN
REGISTERED NURSE
Signed: 08/11/2011 10:46
I'm certain that security issues at the Manhattan VA can be challenging. However, there are so many judgment issues detailed in Nurse Belmont's report there is no need to recount them.

On Facebook, VA NY Harbor Healthcare System is trying to respond to complaints about Captain Montalván's "alleged" assault with comments insinuating that there is more to the story than we know.  Sometimes at the bottom of a hole, it is just better to stop digging.

On July 28, Army Times reported, "The House is moving forward on a bill that would require the Veterans Affairs Department to allow service dogs on all VA properties. . . The House Veterans’ Affairs Committee’s health panel has approved HR 1154, the Veterans Equal Treatment for Service Dogs Act. The proposed bill doesn’t define the term “service dog,” but states that VA may not prohibit the use of service dogs at any VA-funded facility. A similar bill, S 769, is making its way through the Senate. Both bills have broad bipartisan support. But a VA spokesman said Monday the bills are redundant to current regulations."

Redundant - I don't think so.

What would I like to see happen.  In my fantasy, I would like to see the Director of VA Manhattan and the seven security officers publicly apologize to Captain Montalván and Tuesday.

I will settle for each of you contacting your Congress Critters and asking that this legislation be passed and sent to the President for signature.

Getting to know Luis and Tuesday has been a joy.   Besides all of the things Tuesday does to improve Luis' life, he is one of the most handsome canine fellows I've met.  Here are a couple more photos of Tuesday that make me happy. Please don't let Dixie know I've posted them.



Saturday, June 04, 2011

Small Town Living at Its BEST!

Last time we visited, I griped about petty small town busybodies. Today I want to rejoice in lovely small town customs.

We've been living in temporary quarters in a townhouse for almost a year. Adjacent to our neighborhood is a lovely three street neighborhood.




Last Saturday most of the residents participated in a community yard sale. In addition to the usual yard sale items, kids made and sold snow cones, lemonade, hot dogs and other treats. People who weren't selling were still out visiting with neighbors and those from outside the neighborhood who came to shop.

It was lovely to spend half an hour on a friend's porch watching the comings and goings.

Just now I came home to find many yards festooned with a sign from a local Realtor congratulating the 2011 graduates of Selinsgrove High School with the name of the graduate from that home written in calligraphy.

We'll be in the Valley one year next week. I give it an A+.